Privacy Policy Consent
By agreeing to the Privacy Policy terms, I allow my personal data to be processed lawfully.
Personal Data
In compliance with the Law of Ukraine "On Personal Data Protection," I consent to the processing of my personal data for the purposes of civil and legal relations, provision/receipt, and processing of payments for goods/services, including credit financing. I do not object to verifying information with credit bureaus for clarification regarding my obligations under agreements (including credit ones) if applicable. I understand that the scope of the information being verified may include banking details, sufficient for understanding my financial status and ability to assume potential liabilities if required.
I also agree that the data controller has the right to provide access to and transfer my personal data to third parties without additional notification and without altering the purpose of processing. This includes verification of the information in this Application and, if necessary, sharing it with third parties, such as financial institutions, debt collection agencies, mobile and postal operators, and other individuals or entities.
We value your right to privacy and confidentiality of your personal information. This Privacy Policy outlines the rules all employees adhere to regarding the collection and use of personal information that may be requested when visiting our website at https://heatpro.com.ua/, using our services, placing an order, communicating, or engaging in phone conversations. For privacy-related questions or concerns, please email us at: heeatpro@gmail.com.
Information We Collect
On our website, we collect both personal and general data when you place an order, participate in promotions or surveys, or otherwise interact with us.
Personal data refers to information identifying a specific consumer—such as a name, address, phone number, email, etc. We collect this information only from individuals who provide it willingly, such as when registering on our website or submitting a request for further information. Browsing our website does not require registration or provision of personal information.
To order products/services, participate in promotions or surveys, or interact with us in other ways, you must carefully review your rights and obligations concerning personal data processing as outlined in Article 8 of the Law of Ukraine “On Personal Data Protection” and this Privacy Policy, and express your full consent to these terms.
If you disagree with any terms of this Privacy Policy or the provisions of the Law on Personal Data Protection, please refrain from providing personal information.
You may withdraw your consent to the use of your personal information at any time. To do so, simply send an email with the subject "Personal Data" to: heeatpro@gmail.com.
Purpose of Processing Personal Data
Personal data refers to information or a combination of information about an individual who is identified or can be specifically identified. We may process your personal data for the following purposes, one or more of which may apply simultaneously:
- Order Fulfillment: We may use your personal data to fulfill your order, process your inquiries, or for other purposes aimed at meeting consumer interests, as well as for fraud prevention and investigation.
- Communication: We may use your personal data to contact you, such as to inform you of service changes or send you important messages and other notifications related to your order or for customer service purposes.
We act in accordance with this Privacy Policy, the Personal Data Processing and Protection Regulations, and the current legislation of Ukraine. We have the right to store personal data for as long as is necessary to fulfill the purpose specified in this Privacy Policy or for a period established by the current legislation of Ukraine or until you request their deletion.
How We Collect Information
Personal data, as mentioned above, is provided directly by you with your consent. When you register on the site, we collect the information you provide. When you register for promotions, we collect the necessary information to facilitate your participation and fulfill our obligations to you. When you place an order, we gather the details you provide to process and deliver it to you. When you send us an email, we retain the email address provided to respond.
Additionally, we gather general information when you visit our website. Data collection uses cookie technology, explained below.
Cookies
Like many other companies, we use cookies on our website and beyond. Cookies are pieces of information that a website transfers to the consumer's hard drive to store information related to the website. This technology enhances your internet usage experience by saving your preferences when browsing specific sites. Cookies do not contain personal information and cannot configure your system or retrieve information from your hard drive.
When browsing our website, we may place cookies on your computer. These temporary cookies are used to count the number of visits to our site and are deleted when you exit the browser. Persistent cookies may be stored on your computer by your browser. Upon registration, this type of cookie will indicate whether it is your first time visiting our site or if you've been here before. Cookies do not contain personal information and can be blocked by you at any time. Cookies do not collect personal information about you, provide us with your contact information, nor access any information from your computer.
We use cookies to determine which site features and offers are most appealing to you so that we can provide you with more relevant information. Furthermore, cookies are used to make the website https://heatpro.com.ua/ safe, secure, and user-friendly. Cookies support security features and their implementation. Cookies also help track breaches of the PRIVACY POLICY by visitors or devices. Cookies help evaluate the number and frequency of requests and detect and block those visitors or devices attempting to perform bulk downloads from the website.
The "Help" feature on most browsers' toolbars will inform you how to prevent the browser from accepting new cookies, how to get notifications from the browser when you receive new cookies, or how to disable cookies. Please remember that cookies allow you to fully utilize all the features of the website https://heatpro.com.ua/, and we recommend keeping them enabled.
Additionally, the website https://heatpro.com.ua/ may contain links to sites not managed by us. These links are provided for informational purposes only.
Social Media and External Modules
The technical equipment of the https://heatpro.com.ua/ site pages may include modules from:
- Facebook (facebook.com), operated by Facebook Inc., Facebook Corporate Office at Headquarters 1601 S. California Ave., Palo Alto, CA 94304, USA, phone: +1 (650) 543-4800.
- Twitter (twitter.com), operated by Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA, phone: +1 (415) 222-9958.
- YouTube (youtube.com), operated by YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA, phone: +1 (650) 253-0000.
- Google+ (https://www.google.com/intl/ru/+/learnmore/better/), operated by 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, phone: +1 (650) 253-0000.
These modules may include account synchronization buttons, such as "Like," "Retweet," or "Follow." If a visitor opens one of the website pages equipped with such a plugin, their internet browser will directly connect them to the servers of Facebook, Twitter, Google+, or YouTube. The plugin will transfer data about which specific web pages the visitor viewed on the website https://heatpro.com.ua/. When using any plugin features, this information will also synchronize with the visitor's account on Facebook, Twitter, Google+, or YouTube.
More detailed information about data collection and use by Facebook, Twitter, Google+, or YouTube, as well as user rights and options regarding personal data protection in this context, can be found in the privacy sections of their respective websites.
Contests and Promotions
Our site occasionally posts announcements about our promotions, and sometimes you may register online. In such cases, we use the information you provide to conduct the promotion (for example, to notify you in the event of a win). After the promotion ends, we delete personal information from our database unless you consent to its retention and use for future communications. Participation in a promotion gives us your unambiguous consent to the free use of your name, photograph, interview, or other materials for advertising purposes, including the right to publish your name and photograph in media, print, audio, video materials, and interviews with the media. Such use is not compensated.
Third-Party Service Providers
We work with other companies and individuals who perform a variety of functions on our behalf, such as fulfilling and delivering orders, providing customer support, managing promotions, and analyzing data. These entities may have access to personal information only to the extent necessary to perform their functions. They are, however, prohibited from using personal information for any purpose other than what is specified in our Privacy Policy and Data Protection Policy, and we require them to adhere to confidentiality standards.
General Information Collection
We collect general information about site visitors, such as the number of visits, pages viewed, information downloaded, the type of web browser and operating system used, and the internet service provider’s name. When you visit our site, we automatically collect this data and aggregate it with similar information from other visitors. By collecting this data, we can better tailor our website to meet visitors' needs.
Data Disclosure and Transfer
We do not sell, share, or disclose personal information collected on our website to third parties without your prior consent. We disclose personal information only in cases defined by Ukrainian law or in the following situations:
- To prevent crimes or harm to us or third parties;
- To third-party service providers that assist in fulfilling your order.
We may share general visitor data (such as the percentage of male and female site visitors) with advertising agencies, business partners, sponsors, and other third parties to customize or expand the site content and advertisements. We may also collect data from web logs (such as browser type, operating system, and visited pages) to understand visitor behavior on the site and identify the most popular site areas.
Updates to This Notice
We may unilaterally change or update parts of this policy at any time without prior notice. Please review the Privacy Policy periodically to stay informed of any changes or updates. All changes to this Privacy Policy are effective immediately upon publication. When you place an order, participate in a promotion, or otherwise interact with us, you agree to the updated terms of the Privacy Policy in effect at that time.
If any part of this Privacy Policy is deemed invalid or unenforceable, the remaining portions will remain in effect.
Use of User Personal Data
1.1. The information provided by the User in the Registration Form (full name, date of birth, mobile phone number, email, postal address, etc.) constitutes personal data. The Organizer handles the collection and processing of this personal data according to the Law of Ukraine "On Personal Data Protection" and other regulatory acts of Ukraine.
1.2. By agreeing to these terms, the User voluntarily provides the Organizer with personal data listed in the Form for registration in the information system as a User and for maintaining long-term cooperation with the Organizer. The User also consents to using their personal data to process orders for purchasing goods, receiving promotional and special offers, information about promotions, lotteries, and other information regarding the Organizer's activities (including commercial partners). For these purposes, the Organizer may send letters, messages, and materials to the User's postal address, email, or via Push notifications, SMS, or phone calls to the mobile number specified in the Form.
1.3. The User grants the Organizer the right to process their personal data, including recording it in the Organizer's databases (without further notice to the User), storing it indefinitely, accumulating, updating, and modifying it when necessary. The Organizer commits to securing the data from unauthorized access by third parties, not disseminating or transferring it to any third party (except for related parties, commercial partners, and authorized individuals responsible for direct data processing for the specified purposes, or in response to a mandatory request from a competent state authority).
1.4. If the User's personal data changes, the User must provide updated information to the Organizer by contacting the Organizer's hotline or updating the "Personal Data" section of the User’s account on the site heatpro.com.ua. If the User fails to comply with this requirement, the Organizer is not responsible for any adverse consequences arising from using outdated data.
1.5. The User may establish a prohibition or restriction on using their personal data immediately after registration or at any other time. To do so, the User must contact the Organizer's hotline with the relevant request. The User is also granted other rights under Article 8 of the Law of Ukraine "On Personal Data Protection."
1.6. The Organizer will not accept the User’s Form if it contains incorrect data.
1.7. The Organizer undertakes to promptly inform the User of their opportunities and rewards but is not responsible for notifications not delivered due to circumstances beyond the Organizer's control.
1.8. The User authorizes the Organizer to send them commercial information and other consumer offers by mail, email, phone, and/or SMS.
1.9. Confidentiality and User Responsibility
The User's data provided in the Registration Form is kept confidential. Only the Organizer's authorized personnel and the User have access to this data. However, this data may be disclosed to law enforcement and other authorities as required by current legislation.
The User is responsible for the accuracy of the information provided in the personal data form.
Disclaimer
2.1. To avoid any misunderstandings, please carefully read these terms.